Terms of Service

Last updated: August 2026

Welcome to Altyr.

These Terms of Service ("Terms") govern your access to and use of the Altyr website located at www.altyr.com.au, together with any related products, services and content (the "Services"). By accessing or using our website, placing an order or otherwise using our Services, you agree to be bound by these Terms.

If you do not agree to these Terms, you should not use our Services.

1. Eligibility

By using our Services, you confirm that you are at least 18 years of age or are using the Services under the supervision of a parent or legal guardian.

2. Products

Altyr sells nutritional supplements intended for healthy adults.

Our products are not intended to diagnose, treat, cure or prevent any disease and should always be used in accordance with the directions provided on the product label.

If you have any medical condition, are pregnant, breastfeeding or taking medication, you should consult an appropriately qualified healthcare professional before using our products.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our discretion, including where pricing errors, suspected fraud or stock availability issues occur.

If your order is cancelled after payment has been received, a full refund will be issued.

4. Pricing

All prices displayed on our website are in Australian Dollars (AUD) and include GST where applicable.

Prices may change without notice.

5. Payment

Payments are processed securely through third-party payment providers.

Altyr does not store your full payment card information.

6. Shipping

Shipping timeframes are estimates only and may vary depending on your location and circumstances outside our control.

Further information is available in our Shipping Policy.

7. Refunds and Returns

Returns and refunds are governed by our Refund & Returns Policy.

Nothing in these Terms limits your rights under the Australian Consumer Law.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, branding and product information, is owned by or licensed to Altyr and is protected by applicable intellectual property laws.

You may not reproduce, distribute or commercially exploit any content without our prior written consent. Altyr is a registered trademark under IP Australia.

9. Acceptable Use

You agree not to:

• Use the website for unlawful purposes.
• Interfere with the operation or security of the website.
• Attempt unauthorised access to our systems.
• Upload malicious software or code.
• Misuse or copy our intellectual property.

10. Disclaimer

To the maximum extent permitted by law, the information provided on this website is for general information only.

While we take reasonable care to ensure information is accurate, we do not guarantee that all content is complete, current or error-free.

11. Limitation of Liability

To the fullest extent permitted by law, Altyr excludes liability for indirect, incidental or consequential loss arising from the use of our Services.

Nothing in these Terms excludes or limits any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.

12. Privacy

Your use of our Services is also governed by our Privacy Policy.

13. Changes to these Terms

We may update these Terms from time to time.

The latest version will always be available on our website and will take effect immediately upon publication.

14. Governing Law

These Terms are governed by the laws of Queensland, Australia.

Any disputes arising from these Terms will be subject to the non-exclusive jurisdiction of the courts of Queensland.

15. Contact

If you have any questions regarding these Terms of Service, please contact:

Altyr

Email: info@altyr.com.au

Website: www.altyr.com.au