Shipping Policy

Last updated: August 2026

Thank you for shopping with Altyr.

Order Processing

We aim to process and dispatch all orders as quickly as possible.

Orders placed before 12:00 pm (AEST) on a business day will generally be packed and dispatched the same business day.

Orders placed after 12:00 pm (AEST), or on weekends or public holidays, will generally be processed and dispatched on the next business day.

While we strive to meet these timeframes, dispatch times may occasionally vary during periods of high demand or due to circumstances beyond our control.

Shipping

All Australian orders are shipped using Australia Post Standard Shipping.

Estimated delivery times will vary depending on your location within Australia. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Shipping Costs

Shipping costs are calculated at checkout and displayed before payment is completed.

From time to time, Altyr may offer free shipping promotions. Any applicable terms will be displayed on our website.

Delivery

Once an order has been dispatched, delivery timeframes are the responsibility of Australia Post.

Altyr is not responsible for delays caused by Australia Post, adverse weather conditions, public holidays, or other events outside our reasonable control.

Please ensure your shipping address is accurate before completing your order. Altyr is not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us at info@altyr.com.au as soon as possible.

We will work with Australia Post to investigate the issue and assist in reaching a resolution.

Contact

If you have any questions regarding shipping or your order, please contact us:

Email: info@altyr.com.au